Snail mail: SAPO probes decade-long delay in parcel delivery

Snail mail: SAPO probes decade-long delay in parcel delivery

The South African Post Office says it's launched an investigation after a Durban family's parcel was delivered more than a decade after it was posted.

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Sanja Hanekom collected the package from Kloof Post Office last week.

 

She says the family recently received two notices from the local post office about an inbound parcel.

 

She says they were scratching their heads as they were not expecting any postal deliveries.

 

The package was sent from New York by her father in 2010. It was addressed to Hanekom's husband.

 

"I don't remember it at all. It was 13 years ago and I was not expecting that parcel from him at all. When I got a notification, I was expecting something tiny and mysterious. It wasn't on my mind at all. it was really shocking when it arrived." 

 

Hanekom says her father had sent some tea, among other things.

 

"All I can see on the parcel there are stamps from the American postal office and from the South African postal office. It does not have a South African tracking number. It only has an American tracking number." 

 

SAPO spokesperson Suzzie Khumalo has told Newwatch they are working to find out where the parcel had been all these years.

 

Khumalo says the South African Post Office is only allowed to keep parcels for 60 days before returning them to where it was posted from.

 

She says they will release more on their investigations at the end of the week.

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