SAA assisting passengers after SA Express grounded
South African Airways is now assisting the passengers of grounded airline, SA Express.
SAA says it has activated contingency plans. Spokesperson Tlali Tlali says they will help SA Express ticket-holders who need to rebook their flights or get a refund.
NOW READ: Proof of payment key for those with SA Express tickets
"SA Express is not only a sister airline, we have what is referred to as an interline agreement," he said.
Tlali says SAA, Mango Airlines and SA Airlink have come together to assist passengers that may be stranded at various locations.
Aviation authorities grounded the cash-strapped airline yesterday due to safety concerns.
Tlali says they will release more details on the final flight schedule today.
"We are going to publish a schedule that indicates the extent to which the three partner airlines are able to come onboard and operate the slots," he said.
Passengers scheduled to depart, between 06h00 and 09h00 on 25 May 2018, are advised to proceed to SA Express counters for information relating to the contingency plans made for these flights, or alternatively call 0800 214 774 and +27 11 978 6699.
