'People were hysterical': Shopper recounts Gateway store robbery
A shaken shopper has recounted the moments she had to dash to safety as armed robbers stormed a supermarket at the Gateway Theatre of Shopping in Umhlanga.
Police say a gang held up staff at the shop on Wednesday evening and took an undisclosed amount of money.
They fled in getaways cars.
No one was physically harmed during the robbery.
One of the customers documented her ordeal on social media, showing fellow shoppers and workers hiding in the back room.
READ: Robbers hit Gateway store, staff held at gunpoint
She's told Newswatch there was a lot of panic and confusion.
"People were hysterical. There was a lady next to me crying. Another lady was praying.
"People were on their cell phones just alerting families that they are not safe at the moment. I was going the same I was also on my phone trying to alert people that I am in the store at Gateway and I don't know what's going on. I don't feel safe and we are all at the back of the store."
The woman, who asked not to be named, says they managed to exit through a back door where police were already on scene.
A case of armed robbery is being investigated. No arrests have been made.
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