Potholes damaged your car? Here's how to make a claim to the municipality
This is how the procedure at eThekwini Municipality works...
It has become second nature to learn the potholes on the routes you take to work, school or the mall.
This way you can duck right on time to avoid damaging your car!
WATCH: PMB residents tee off on pothole-ridden roads
But sometimes you have to make a trip to a neighbourhood you've never been to before and this trick will not work.
You can claim from SANRAL or the municipal should your car be damaged as a result of a pothole.
Proof that these damages are truly by the horrible state of the roads is required.
READ MORE: Who knew potholes could make anyone smile this much...
If the accident happens on a national road like the N1, N2 and others, the claim will be sent to SANRAL.
If the pothole is on local municipal roads, you have to send it the specific municipality.
In Durban, specifically, motorists are are required to provide their name and contact details with the following:
- an accurate location of the incident
- explanation of the severity of the pothole
- a photo
READ MORE: Darren, Keri & Sky talk to KwaDukuza man who planted trees in potholes
The claims email is [email protected]. Claimants are also urged to visit 6th floor Florence Mkhize Building, 251 Anton Lembede Street, Durban in order to fill in forms provided.
An important thing to note according to Arrive Alive when speaking to Business Insider; you have to indicate that you are not claiming from both your insurer and the insurer from the road works company.
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