SARS refund over R10bn to taxpayers: Kieswetter
On day two of the tax season, South African Revenue Service Commissioner Edward Kieswetter revealed that SARS had already refunded over R10 billion to 1.6 million taxpayers.
He took the country through the first day of income tax return submissions for provisional and non-provisional taxpayers.
"We have had 1.9 million log-ins throughout the day, peaking at 150 concurrent users in an hour. After the opening of filing season yesterday, 15 July 2024, 191,000 returns have been filed, with 183,000 filed digitally through eFiling and MobiApp, while 7,700 were filed through our Taxpayer Service Centres. Of which 90 per cent were processed within 5 seconds."
Kieswetter said about five-and-half million assessments have been processed.
The majority - 4.8 million - were auto-assessments that began on the 1st of this month and ended on Sunday.
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Kieswetter said all of the returns submitted on Monday have already been assessed.
"Seventy per cent of those were assessed within the five. We aimed for 90 per cent, but with the high volumes and interactions yesterday, 70 per cent would have been assessed within our own five seconds.
"We also received 57,000 calls and could unfortunately only service about 15,000 of these due to the length of our calls and our current limited capacity to respond to these calls."
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