Wendy Knowler's Consumer Hacks - The cost of using a generic phone charger| East Coast Radio

Wendy Knowler's Consumer Hacks - The cost of using a generic phone charger

Do you use a generic charger on your mobile phone? If you do, Wendy Knowler's latest consumer tip will stand you in good stead. 

The cost of using a generic charger
East Coast Radio & Canva

1. The cost of using a generic charger

Do you use a generic charger on your mobile phone? Well, get this: the Samsung cellphone warranty document includes this: “The use of a generic charger and/or charging cable will void the Samsung warranty.”
I’m pretty sure Samsung is not the only cellphone manufacturer with that in their small print.
Even the powerful six-month Consumer Protection Act warranty only applies if you use the goods as instructed by the manufacturer: in this case that includes using the manufacturer-branded charging goodies.


2. Point your camera at that car odo, and smile later 

Would you think to take a pic of the odometer on your rental car before driving off? Probably not, but that habit spared one woman a massive, unwarranted bill.
When she was overcharged for mileage to the tune of several thousand Rand, she disputed it, with evidence - a pic of odo when she left the car rental company’s depot and again when she returned to it.
She still had to fight, but she eventually got a credit. So it’s an excellent habit - and do the same when you take your car for a service or repair.

3. You could be wasting both your tracking and car insurance payments 

Does your car tracking contract require YOU to call the company every three or six months to ask them to check that the tracking device in your car is still working? 
Best you find out because if you don’t, and your car is stolen, your insurance company will probably reject your claim if you haven’t been doing that.
In the space of two weeks, I heard from two Durban women who had this awful experience, so please check. 

4. Don’t make it Bleak Friday

The spend fest that was Black Friday has morphed into a bombardment of supposedly special offers that lasts the whole month in November - and in Woolworths’ case, the end of October as well.
Beware: fake bargains are a thing - that’s when a retailer raises prices of goods in the weeks leading up to Black Friday, and then drops them for Black Friday, claiming to offer a huge discount.
Get wise to that tactic by tracking prices on sites such as  pricecheck.co.za  

5. Mirror this advice

Rosalind had some really bad luck with her brand-new mirror. By the time she got it home from the shop, it had a crack across the middle.
But when she took it to the store in its original wrapping, the manager refused to refund or swap the mirror.
She blamed the poor packaging, but, of course, if the mirror was intact when it left the shop, they weren’t liable.
So if you’re planning to buy and transport something as fragile as a mirror, take a protective blanket and stash it on its side in the car, not flat.


Listen to more Consumer Hacks below.

Contact Wendy Knowler:

Get in touch with Wendy via her website or her Facebook page. Please note that Wendy is not able to personally respond to every email she receives. If she is able to take up your case, she will contact you directly. Here are other avenues for you to consider.

Show's Stories