Is a “no refund” policy on deposits legal?
Is a “no refund” policy on deposits legal? Legally, suppliers cannot hav...
Consumerwatch
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Oh boy! Wendy tackles the latest processed cheese problem
Given what we now know about how the Listeriosis outbreak happened, Sout...
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Cellphone data new regulations: Wendy has the good and the bad
There’s both good news and bad news in the Independent Communications Au...
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Wendy Knowler’s lowdown on lay-by
Lay-by is a wonderful, consumer-friendly way to buy stuff if you don’t h...
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What's up with Telkom?
Telkom seems to be having a lot of communication problems in recent mon...
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Listen: Wendy talks money matters and VAT increase
Will the 1% VAT increase - the first in 25 years - have much of an impac...
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Consumerwatch: The latest on listeriosis
As the listeriosis crisis continues to grip the nation, and more product...
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The secret’s out - this weight-loss product is illegal
Today marks a big day on the consumer rights calendar. It's Internation...
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Listeriosis crisis: Wendy speaks to a survivor
This time last week, the listeriosis crisis wasn’t resonating with many ...
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Store club fees - What are you getting for your spend?
Do you know how much you're spending on membership fees for a store acco...
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How to avoid appliance repair rip-offs
Getting an appliance repaired is a leap of faith. Unless you’re a techni...
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The listeriosis crisis goes from bad to worse
New listeriosis figures released by the National Institute for Communica...
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Tenants, listen up! We have some useful hints for you
No exit inspection, no rental deposit deduction, simple - but the refund...
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How to spot, tackle an unauthorised debit order
With many consumers agreeing to deals over the phone, the recording of t...
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Do loyalty points, gift vouchers expire?
Millions of South Africans have come to depend heavily on loyalty progra...
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Beware! Work from home scams are doing the rounds
Employment is hard to come by and the recent 'work from home' scams seem...
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Listeriosis - a crisis with a mystery source
South Africa’s listeriosis crisis has been coming on for a while - the N...
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Referral selling: Is it legal to share your contacts' details?
Have you ever been told you can get a discount on a product or service, ...
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Direct Marketing: What you need to know about refunds, returns
When the Consumer Protection Act first came into effect six years ago, I...
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When all that glitters is stolen
Here’s s a not-so-fun fact - KZN is the capital of jewellery store heis...