Consumerwatch: KZN asks Wendy Knowler

Consumerwatch: KZN asks Wendy Knowler

Consumer journalist, Wendy Knowler has been a regular on Darren, Keri and Sky - and while in the past she answered questions asked to her by the team - for the second week running, she has been answering questions asked by the listeners. 

Consumerwatch's Wendy Knowler / Supplied
Consumerwatch's Wendy Knowler / Supplied

Providing useful tips and insight on how to make the most of your buying power, Wendy had important advice for the Darren, Keri and Sky listeners this morning. 

During this economically challenging period that the country and world is facing, many employees have had to accept pay cuts. One such person is a parent who called in to explain that she is currently paying exorbitant fees at her child's school (even with current lockdown regulations which require some children to stay at home) but she is not getting the promised services from the school.

"For a school to demand full school fees is not okay," Wendy responded. She further suggested that the school and parent come together to plan how both parties will move ahead. An option would be to request proof of income or a bank statement, from the parent, to see that her salary has indeed been cut and then come up with a solution.

READ: Wendy’s “Watch Out” of the Week

With events and social gatherings being canceled, what happens if your event organizer retains your deposit for an event you had booked?

Are clothing stores allowed to deny customers the option of returning items even when the new policy of not fitting clothing items has been put into place?

What is happening with blue cartons of milk? 

Wendy Knowler answered these questions and more. Listen to the podcast for all her expert advice:

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